Contact us

Please contact us if you’re changing your personal details, transferring out of the scheme, or have any other queries about your benefits. Please also use these contact details to let us know if a member has recently died.

The team is available between 9am and 5pm, Monday to Friday.

Royal Mail Statutory Pension Scheme
PO Box 551
DL1 9TX, 
United Kingdom

Telephone: 0333 222 0078
Overseas: +441325 271 861

Please quote your full name, date of birth and either your National Insurance number or membership number when contacting us.