Please contact us if you’re changing your personal details, transferring out of the scheme, want to make a complaint or have any other queries about your benefits. Please also use these contact details to let us know if a member has recently died.
Royal Mail Statutory Pension Scheme
PO Box 551
Darlington
DL1 9TX
United Kingdom
Email: enquiries@rmsps.co.uk
Telephone: 0333 222 0078
Overseas: (+44) 1325 271 861
The team is available between 8.30am and 5.30pm, Monday to Friday (excluding bank holidays). Please quote your full name, date of birth and either your National Insurance number or membership number when contacting us.