Please be aware that our helpdesk may be experiencing high demand due to the recent RMSPS Current Value Statement mailing. We are trying to answer your calls as quickly as possible, but you may experience a longer than normal waiting time. You may find it quicker to review our FAQs and News articles on this site, where we have provided answers to the most common questions that we receive.

If your call relates to your service in the scheme and you have benefits in both the RMSPS and in the Royal Mail Pension Plan (RMPP), please be advised that you will receive a separate statement from the RMPP via the Pension Service Centre where you will find the balance of your service with Royal Mail. Please close this box to access contact details for both the RMSPS and RMPP.

Thank you for your understanding and patience.